[rt-users] Problem with Charset after migrating from 3.8.0 to 3.8.2

Fernando Frota Machado de Morais frota at cecom.ufmg.br
Tue Mar 3 13:24:31 EST 2009


  
I'm running  RT v3.8.0 and RT::FM v2.2.1 and both are working ok. After 
installing RT v.3.8.2 and RTFM 4.2.1 on a fresh directory, all non-ascii 
characters are beeing displayed as it's original ASCII characters 
instead of UTF-8 characters:

     3.8.0: 35493 	Liberação de Acesso - 150.164.76.74
     3.8.2: 35493 	Liberação de Acesso - 150.164.76.74

It occurs only with tickets. RT titles, in portuguese, are displayed ok.

Updates were applied to database (RT 3.8.0 is working with 3.8.2 mysql 
db schema). Original RT_Siteconfig.pm was copied to the new directory.
Nothing else was modified: I have both versions installed and I change 
between versions stoping httpd, renaming RT's directory (/opt/rt to 
/opt/rt-3.8.2, /opt/rt-3.8.0 to /opt/rt) end restarting httpd.

Does anyone have a single suggestion about the source of the problem?

Thanks,
 
--
     Fernando Frota Machado de Morais
        Divisao de Redes de Comunicacao
        Centro de Computacao
        Universidade Federal de Minas Gerais
        Brasil
        Tel. +55(31)3409.4007  Fax. +55(31)3409.4004





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