[rt-users] "Editable Text" sends blank e-mails to every ticket requestor?

[Jo Rhett]

We just had a user pull a search of 100+ tickets, go to Editable Text  
then realize he was on the wrong screen and for unknown reasons click  
"Upload" to get off the screen.  This pushed changes onto all the  
tickets, and sent an e-mail to every ticket requestor with no content.

     BURP.

Um, not so good.  Honestly I would consider this a bug, even though it  
was Stupid User Action.

In the short term, can I disable this function without hacking the  
page source?  (I've already done that, I'd prefer to undo that and Do  
It Right if possible)

-- 
Jo Rhett
Net Consonance : consonant endings by net philanthropy, open source  
and other randomness