[rt-users] Shredder in 3.8.2

[Richard Foley]

On Friday 06 March 2009 14:04:17 Jim Tambling wrote:
> Hi
>  
> I am trying to get shredder working, I have created the directory and
> made it writable by www-data but I still get an error;
>  
> "Shredder needs a directory to write dumps to. Please check that you
> have <span class="file-path">/usr/local/rt/var/data/RT-Shredder</span>
> and it is writable by your web server." 
>  
> Am I missing something?
>  
Maybe www-data is the wrong user/group - please post the result of:

	ls -l /usr/local/rt/var/data/RT-Shredder

and (for apache or httpd):

	ps -ef | grep httpd

and the results of running the "groups" command against the RT "user", 
something _like_ this might do it:

	groups rtuser

-- 
Richard Foley
Ciao - shorter than aufwiedersehen

http://www.rfi.net/