[rt-users] RT Emails Being Blocked by Various Providers

[Leif Nixon]

On Fri, Mar 6, 2009 at 9:43 PM, Jerrad Pierce
<jpierce at cambridgeenergyalliance.org> wrote:
> On Fri, Mar 6, 2009 at 15:40, Timothy Kolosky
> <ausslander0999 at hotmail.com> wrote:
>> We are not using our Exchange server with RT, it just uses a local SMTP
>> server that goes to our corporate SMTP server and sends from there. I really
>> don't understand the whole setup, nor am I familiar with SPF and PTR
>> records. How are those set up, and on what system?
> Then that's probably the problem. You're sending mail from something other
> than the MX server for your domain.

I don't believe this has anything to do with the problem. Outgoing
mail servers and incoming MX servers are often different, and anyone
trying to use this for spam detection will suffer lots of false
positives. And I really don't believe the big email providers would do
something that stupid.

(If the OP publishes SPF records things are obviously different.)

FWIW, I've been running RT for many years without any kind of
smarthost setup. No problems.

-- 
Leif Nixon                       -            Systems expert
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National Supercomputer Centre    -      Linkoping University
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