[rt-users] Error with RT::Authen::ExtenalAuth against Active Directory W2k3

Max León mleon at wirewatchers.com
Thu Mar 26 12:18:14 EDT 2009


Hi Terence,
Thanks for your reply, I'll try that right away, but I might have
misunderstood the concept here.  Isn't possible to keep both authentication
methods at the same time, check DB and if fails go to the AD?
I mean, that will be heaven so you can deal with customers both internal and
external.

On Wed, Mar 25, 2009 at 10:38 PM, Terence Monteiro
<terence at deeproot.co.in>wrote:

> On Wed, Mar 25, 2009 at 03:20:14PM -0600, Max León wrote:
> >
> (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:159)
> > [Wed Mar 25 20:58:26 2009] [debug]: Authentication successful. Now
> updating
> > user information and attempting login.
> >
> (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:179)
> > [Wed Mar 25 20:58:26 2009] [warning]: DBD::mysql::db selectall_hashref
> > failed: Unknown column 'disabled' in 'field list' at
> >
> /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm
> > line 279, <DATA> line 514.
> >
> (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm:279)
> > [Wed Mar 25 20:58:26 2009] [warning]: Issuing rollback() for database
> handle
> > being DESTROY'd without explicit disconnect() at
> >
> /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm
> > line 279, <DATA> line 514.
> >
> (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm:279)
> >
> > As you can see the auth succeeds but then gives me this error, now the
> local
> > root account can access the system without any problems.
> > Any help will be more than appreciated.
> >
>
> The log says that RT::Authen::ExternalAuth is trying MySQL
> authentication also. Remove My_MySQL and My_SSO_Cookie from
> $ExternalAuthPriority and $ExternalInfoPriority in your RT_SiteConfig.pm
> and try. I setup this plugin for OpenLDAP server, for which
> configuration differs marginally from Active Directory.
>
> --
> Regards, Terence.
> i-hack GNU/Linux at DeepRoot Linux
>
>
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