[rt-users] onCorrespond second scrip is ignored + business Date

[Gene LeDuc]

Hi Julien,

This input is for Business::Hours rather than SLA (never used SLA).  I use 
Business::Hours both to set an appropriate due date for us (our hours are 
8x5) and to generate reminders when the due date is getting close.  I use 
"use Business::Hours;" in my scripts.

Gene

At 07:53 AM 3/30/2009, jul wrote:
>Hello,
>
>I stumble on a simple problem that I cant fix since I dont know whether it
>is a bug or a feature :
>I use to have more than one onCorrespond scrip (I believe). Since I
>installed Extension::SLA it seems that only the first scrip by Id is
>called.
>
>It seems to me that RT::Extension might have introduced that behaviour.
>
>It may also be that I did not noticed it sooner.
>
>However my diagnostic is that there is a 95% chance I introduced a
>chair/keyboard bug.  ;)
>What is your opinion ?
>
>Since I find Extension SLA quite tough to use, I was thinking of using
>Business::Date in a scrip to fix Due Date in two business Day. «use» works
>or do I have to play with BEGIN {  } to had the INC paths ?
>
>Thanks
>
>--
>Julien Tayon // digital craftsman // making things simpler (when possible)


-- 
Gene LeDuc, GSEC
Security Analyst
San Diego State University