[rt-users] RT Email config for Google Apps

[Vincent Beau]

Hello,

I'm currently looking for a solution to keep record of everything in the 
company I work for.

As of today, RT is the solution I decided to give a try and present to 
the head offices. But my only problem now is in the email config.

For info I decided to set up a Ubuntu server and use Postfix as the 
mailing system.

The company I work for has decided to use Google Apps services, 
including the email boxes.
So if I want to get RT working with everything I should definitely get 
along with Goolge services.

So far, I'm already used to deal with GNU/Linux systems for desktop 
computing or lightweight LAMP servers.
But frankly I have no knowledge in email servers and Ticketing Systems.

Since I'm still in the testing phase I'm using a GMail account to deal 
with this but I barely understand how to configure postfix so that 
rt-mailgate can communicate via Google.

I tried and followed several how-tos to configure Postfix with Google 
Apps without success.

The one that seemed promising is this one: 
http://bookmarks.honewatson.com/2008/04/20/postfix-gmail-smtp-relay/

So, I'm looking for some help for getting everything running smoothly.

Best regards,


Vincent

-- 
Vincent Beau
vincent at 4pm.ie