[rt-users] problem with sending emails with polish character in subject

[Grzegorz Marszałek]

Hello!

I've just upgraded to rt 3.8.2 and I've got following problem:

If I send email do my RT without Polish characters - everything works  
fine.

But if there are some of those chars (ie.: "grzegżółka"), then I'm  
unable to replay to ticket - each time I click on "replay" I see im my  
logs lines like:

May  5 13:53:08 mercury RT: Scrip Prepare 20 died. - Cannot decode  
string with wide characters at /usr/lib/perl/5.8/Encode.pm line 166.   
Stack:   [/usr/lib/perl/5.8/Encode.pm:166]   [/usr/lib/perl/5.8/ 
Encode.pm:206]   [/usr/share/request-tracker3.8/lib/RT/Action/ 
SendEmail.pm:958]   [/usr/share/request-tracker3.8/lib/RT/Action/ 
SendEmail.pm:575]   [/usr/share/request-tracker3.8/lib/RT/Action/ 
SendEmail.pm:169]   [/usr/share/request-tracker3.8/lib/RT/Action/ 
Notify.pm:69]   [/usr/share/request-tracker3.8/lib/RT/ 
ScripAction_Overlay.pm:230]   [/usr/share/request-tracker3.8/lib/RT/ 
Scrip_Overlay.pm:435]   [/usr/share/request-tracker3.8/lib/RT/ 
Scrips_Overlay.pm:240]   [/usr/share/request-tracker3.8/lib/RT/ 
Transaction_Overlay.pm:169]   [/usr/share/request-tracker3.8/lib/RT/ 
Record.pm:1456]   [/usr/share/request-tracker3.8/lib/RT/ 
Ticket_Overlay.pm:2145]   [/usr/share/request-tracker3.8/lib/RT/ 
Ticket_Overlay.pm:2057]   [/usr/share/request-tracker3.8/html/Ticket/ 
Elements/PreviewScrips:131]   [/usr/share/request-tracker3.8/htm

(etc. for each scrips I've defined). The same log entries appears when  
I fill form and click update. No email is sent.

How to fix this problem?
---
Grzegorz Marszałek
graf0 at post.pl