[rt-users] How to delete user

[Ken Crocker]

Nast,

   When a User is created, there are a bunch of tables that are affected 
(Principals, Groups, GroupMembers, ACL, Transactions, etc.). If you just 
delete a record from the User table, then everything gets out of sync. 
For example, the history on a ticket will show an error because the 
history of a ticket uses transaction records that are referring to the 
UserId you just blew away. Not Good! Like Ruslan said, use Shredder. 
These tools are developed to keep all that RT stuff in the background in 
sync.


Kenn
LBNL

On 5/6/2009 5:27 PM, Ruslan Zakirov wrote:
> shredder
>
> On Thu, May 7, 2009 at 4:10 AM, nast linux <nastlinux at gmail.com> wrote:
>   
>> Dear All,
>>
>> I just do disable user, but I can not delete user.
>> How to delete user database?
>> Should I delete directly through mysql?
>>
>> Thanks,
>> ns
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