[rt-users] How to modify the ticket # format?

[Ken Crocker]

Tom,

    Correct. Plus, you may well run out of viable Ticket ID's. IF I were 
you. I would do my best to dissuade. Lots of luck.

Kenn
LBNL

On 5/11/2009 2:39 PM, Tom Lahti wrote:
> Ken Crocker wrote:
>   
>> Tom,
>>
>>    Why do you need a date prefixed to the Ticket ID? In my 40 years in
>>     
>
> I don't, the OP (Eric) does.  Couldn't agree with you more on your point.
> There's already a "created date" field for each ticket.  To add that again
> as part of the ticket ID will definitely be counterproductive.  If the
> proposed cron job doesn't fire for some reason, you'll have a mess: ticket
> ID's with this embedded 'create date' will lie.
>
>   
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