[rt-users] RT-External-Auth debugging?

[David Hobley]

Ruslan, 

thanks for your reply - how can I check this from the UI exactly? Given I can't login! 

I have the following in my RT_SiteConfig.pm, so I thought I had it all configured: 

Set($ExternalAuthPriority, [ 'Primary_LDAP' ]); 
Set($ExternalInfoPriority, [ 'Primary_LDAP' ]); 
Set($ExternalServiceUsesSSLorTLS, 0); 
Set($AutoCreateNonExternalUsers, 0); 

et($ExternalSettings, { 'Primary_LDAP' => { 'type' => 'ldap', 
'server' => 'my.ldap.host', 
'base' => 'ou=people,dc=MY,dc=DOMAIN', 
'filter' => '(zimbraAccountStatus=active)', 
'd_filter' => '(zimbraAccountStatus=closed)', 
'tls' => 0, 
'ssl_version' => 3, 
'net_ldap_args' => [ version => 3 ], 
'group' => 'RT_GROUP', 
'group_attr' => 'memberUid', 
'attr_match_list' => [ 'Name', 'EmailAddress' ], 
'attr_map' => { 'Name' => 'uid', 
'EmailAddress' => 'zimbraMailDeliveryAddress', 
'Organization' => 'company', 
'RealName' => 'cn', 
'ExternalAuthId' => 'uid', 
'Gecos' => 'uid', 
'WorkPhone' => 'telephoneNumber', 
'Address1' => 'street', 
'City' => 'l', 
'State' => 'st', 
'Zip' => 'postalCode', 
'Country' => 'co' 
} 
}}); 

# Set up any Plugins 
Set(@Plugins, qw(Extension::QuickDelete)); 
Set(@Plugins, qw(RT::Authen::ExternalAuth)); 
Set(@Plugins, qw(RT::FM)); 

Cheers, 
David 
----- Original Message ----- 
From: "Ruslan Zakirov" <ruslan.zakirov at gmail.com> 
To: "David Hobley" <david.hobley at mionegroup.com> 
Cc: rt-users at lists.bestpractical.com 
Sent: Tuesday, 12 May, 2009 6:21:57 PM GMT +10:00 Canberra / Melbourne / Sydney 
Subject: Re: [rt-users] RT-External-Auth debugging? 

This often indicates that you havn't enabled the extension. Or 
installed incorrectly. If you're on RT 3.8.2 then can check system 
configuration via UI, especially Plugins option and loaded modules. 

On Tue, May 12, 2009 at 12:12 PM, David Hobley 
<david.hobley at mionegroup.com> wrote: 
> All, 
> 
> I am trying to integrate RT::Authen:: ExternalAuth to my RT instance and it is not letting me log in. I have configured debugging in my RT_SiteConfig.pm: 
> 
> Set($LogToFile, 'debug'); 
> Set($LogDir, '/var/log/rt'); 
> 
> but the only message I get indicating problems is a FAILED LOGIN error in the rt.log. How should I go about getting more detailed logging happening? 
> 
> -- 
> Cheers, 
> David 
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-- 
Best regards, Ruslan. 


-- 
Cheers, 
David Hobley 

IT Manager 
Creators of Miessence, MiVitality and MiEnviron 

Phone: +61 (7) 5582 7020 
Fax: +61 (7) 5539 6719 
USA Fax 1800 840 0827 
Email : david.hobley at mionegroup.com 
Website: www.mionegroup.com 


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