[rt-users] RT::Action::EscalatePriorityLinear
Rob Munsch
rob.munsch at gmail.com
Mon May 18 16:04:22 EDT 2009
Hello,
The wiki entry for this has a fair amount of code, but no information about
where to get it or how to get it running. CPAN doesn't think it exists.
ConfigureEscalation on the wiki says
"EscalatePriorityLinear<http://wiki.bestpractical.com/view/EscalatePriorityLinear>.pm
can be copied to local/lib/RT/Action/." Sounds good; where is EPL.pm? Is
that the first code block, and if so, do i just paste that into Action/? Is
the patch to avoid Last Modified: being changed by cron still necessary in
3.8.2?
Thanks,
Rob
--
/chown -R us:us /yourbase
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