[rt-users] RT::Action::EscalatePriorityLinear

Rob Munsch rob.munsch at gmail.com
Mon May 18 16:04:22 EDT 2009


Hello,

The wiki entry for this has a fair amount of code, but no information about
where to get it or how to get it running.  CPAN doesn't think it exists.
ConfigureEscalation on the wiki says
"EscalatePriorityLinear<http://wiki.bestpractical.com/view/EscalatePriorityLinear>.pm
can be copied to local/lib/RT/Action/."  Sounds good; where is EPL.pm?  Is
that the first code block, and if so, do i just paste that into Action/?  Is
the patch to avoid Last Modified: being changed by cron still necessary in
3.8.2?

Thanks,
Rob

-- 
/chown -R us:us /yourbase
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20090518/dcf25fb2/attachment.htm>


More information about the rt-users mailing list