[rt-users] Problems with RT 3.8.2 - Apache

[Odhiambo ワシントン]

On Tue, May 19, 2009 at 7:09 PM, Eric Chatham <echatham at broadvox.net> wrote:

> On Tuesday, May 19, 2009 07:22, Sven Wrote:
>
> > make:
> >
> > 1. grep DatabaseUser /opt/rt3/etc/RT_SiteConfig.pm
> > 2. grep DatabasePassword /opt/rt3/etc/RT_SiteConfig.pm
> > 3. grep DatabaseRTHost /opt/rt3/etc/RT_SiteConfig.pm
> >
> > and then
> >
> > mysql -u result_from_2 -presult_from_2 -h result_from3
> >
> > I'm quite sure that this is your problem.
> > The apache config looked okay (I'm not sure with
> > the redirect)
>
> Thank you all for your assistance.  I tried everyone's suggestions.  I
> appreciate this.  The problem is still persisting though.  I made sure that
> rt_user was added to my RT_SiteConfig.pm file and I even "hashed out" the
> redirect in my Apache config (that Sven pointed out; I was thinking that
> may've been a problem).  I granted all permissions to the rt3 database for
> rt_user.  I'm using the default username/password in RT_Config.pm.  I am no
> longer getting the DBI error in my error_log.  Now, it appears to be
> something else.


perl -MCPAN -e "force install Sys::Syslog"

Restart Apache and post the next errors:-)

At your prompting, it took me just about 30 minutes to have rt-3.8.3rc1
running!! I love the web2 interface option.


-- 
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
"Clothes make the man.  Naked people have little or no influence on
society."
              -- Mark Twain
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