[rt-users] Search page Owners drop-down
Drew Barnes
barnesaw at ucrwcu.rwc.uc.edu
Wed May 20 09:22:05 EDT 2009
You are granting OwnTicket rights to a group you did not mean to, likely
Requestors or Everyone
Venkateswaran, Subbaraman wrote:
>
> Can someone please explain why we see all kinds of emails, junk in
> addition to Login IDs in the Owners drop-down in RT search page? Is
> there a way we can control or maintain this, please? This is screwing
> up people's RT search on tickets based on owners.
>
> Thanks a lot.
>
>
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Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati
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