[rt-users] Ingest csv, xls or xml to create, modify or resolve tickets

[Raed El-Hames]

Simon;

Do you mean something similar to :
Tools->Offline ??

Roy

 



Simon Dray wrote:
>
> Hi,
>
>  
>
> Has anyone had to use csv,xml,plain or xls files and then ingest them 
> into RT to Create, Change or delete I ask the question because there 
> is no point in re-inventing the wheel if something has already been 
> written that can be shared.
>
>  
>
> Regards Simon
>
>  
>