[rt-users] Can Simple.html search Email OR Content (not AND) ?

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Thu May 21 14:39:56 EDT 2009


> Looking at the synopsis of that, "cannot be meaningfully combined with
> other search terms" seems to mean that a person could not search for
> "from:foo bar" and expect to find tickets that were from User "foo"
> and/or had the word "bar" in them. Is that right? If so, I don't think
> that is going to help me since my users are going to try to use other
> terms as well.
Right, and there's no easy way around that as far as I know.
You can do a two step process though:

* Search "from:bob"
* Click "Requested" for the intended user
* Edit Search, and add other criteria as you see fit.

-- 
Cambridge Energy Alliance: Save money. Save the planet.



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