[rt-users] Desperately need help identifying Email CC object

[Ruslan Zakirov]

my @user_ids;
my $users = $ticket->Cc->UserMembersObj;
while ( my $user = $users->Next ) {
  push @user_ids, $user->id;
}

On Thu, May 21, 2009 at 10:50 PM, Ken Crocker <kfcrocker at lbl.gov> wrote:
> List,
>
>    I've copied the code that RT uses to get the Email address of CC's
> and add them as ticket watchers. When I HARD-CODE the Emaill address, it
> works fine. The ticket has several CC Watchers. However, I'm having
> trouble getting the actual CC Address ID's from the incoming Email. In
> my code, I try to identify them with:
>
> my @AddrObj  = {$ticket->CcAddresses->id};
>
>    That didn't work. Then I tried:
>
> my @AddrObj = [%{$ticket->CcAddresses}];
>
>    that didn't work either. The object I try to evaluate is empty. What
> am I missing? Can anyone share with me how I can capture those email
> address objects so I can evaluate them and then add them to the Ticket
> CC? Your help on this will be greatly appreciated. Thanks.
>
>
> Kenn
> LBNL
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>



-- 
Best regards, Ruslan.