[rt-users] http://wiki.bestpractical.com/view/NotifyOwner

[Gavin Henry]

Doh, it was the actually template that had errors. The weird thing was
that it just got ignored with no error until I started trimming it
back. This then uncovered from typos etc. Anyway, the finished working
template (good for other to use) is:



Subject: Task assigned to {$Ticket->OwnerObj->FriendlyName();}:
{$Ticket->Subject();}

Dear {$Ticket->OwnerObj->FriendlyName();},

{$Transaction->CreatorObj->FriendlyName();} has assigned the following
task to you:


        "{$Ticket->Subject();}"


Please visit the following URL for more info or reply to this ticket:


        {$RT::WebURL}Ticket/Display.html?id={$Ticket->id;}


-------------------------------------------------------------------------
Original ticket with subject "{$Ticket->Subject();}":
-------------------------------------------------------------------------

{$Ticket->Transactions->First->Content();}