[rt-users] Moving tickets to another queue

[Thomas Fluch]

Just use a global scrip "Configuration -> Global -> Scrips -> New Scrip" with the following values:
Condition: On Queue Change
Action: Notify Owner
Template: Global temlate: Transaction
Stage: TransactionCreate
 
And click on "Create" on the right side.

>>> Hossein Rafighi <Hossein.Rafighi at triumf.ca> 2009-05-26 18:58 >>>

Greeting all,

Is there a scrip to automatically notify Admin of a queue when a ticket 
is moved into their queue from another queue? The only way that I know 
is by changing the queue and replying to the ticket. Otherwise, the 
Admins of the queue I moved the ticket to won't be notified.

Cheers,
Hossein Rafighi

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