[rt-users] FW: Regular Authentication and ExternalAuth RT 3.8.1
Eric Chatham
echatham at broadvox.net
Wed May 27 14:11:50 EDT 2009
Is there any other data I need to provide? I'm still having a problem with this.
Thank you,
>-----Original Message-----
>From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
>bounces at lists.bestpractical.com] On Behalf Of Eric Chatham
>Sent: Tuesday, May 26, 2009 11:30
>To: Rob Munsch
>Cc: RT-Users at lists.bestpractical.com
>Subject: Re: [rt-users] FW: Regular Authentication and ExternalAuth RT 3.8.1
>
>On Friday, May 22, 2009 16:33, Rob Munsch wrote:
>
>>> There is nothing listed in /var/log.
>
>> er...
>
>> I'm thinking you should probably tell us more about your system setup in
>general...
>
>I am running CentOS (RHEL 5.1) on VMWare. As far as System Setup, I installed
>RT 3.8.2 with the following (let me know if there is something specific you
>need):
>
>Perl Modules:
>
>Perl v5.8.8 under linux
> Apache2::Const v2.000004;
> Apache2::Log v2.000004;
> Apache2::RequestIO v2.000004;
> Apache2::RequestRec v2.000004;
> Apache2::RequestUtil v2.000004;
> Apache2::Response v2.000004;
> Apache2::ServerUtil v2.000004;
> Apache2::Status v4.00;
> Apache::Session v1.88;
> Apache::Session::Generate::MD5 v2.12;
> Apache::Session::Lock::MySQL v1.01;
> Apache::Session::MySQL v1.01;
> Apache::Session::Serialize::Storable v1.01;
> Apache::Session::Store::DBI v1.02;
> Apache::Session::Store::MySQL v1.04;
> APR v0.009000;
> APR::Pool v0.009000;
> APR::Table v0.009000;
> AutoLoader v5.60;
> base v2.07;
> bytes v1.02;
> Cache::Simple::TimedExpiry v0.27;
> Carp v1.04;
> CGI v3.43;
> CGI::Cookie v1.29;
> CGI::Util v1.5_01;
> Class::Accessor v0.33;
> Class::Accessor::Fast v0.33;
> Class::Container v0.12;
> Class::Data::Inheritable v0.08;
> Class::Inspector v1.24;
> Class::ReturnValue v0.55;
> Clone v0.31;
> constant v1.05;
> Convert::ASN1 v0.22;
> Cwd v3.12;
> Data::Dumper v2.121_08;
> Date::Format v2.22;
> Date::Parse v2.27;
> DBD::mysql v4.010;
> DBI v1.608;
> DBIx::SearchBuilder v1.54;
> DBIx::SearchBuilder::Union v0;
> DBIx::SearchBuilder::Unique v0.01;
> Devel::StackTrace v1.20;
> Devel::StackTraceFrame v1.20;
> Digest::base v1.00;
> Digest::MD5 v2.36;
> DynaLoader v1.05;
> Email::Address v1.889;
> Encode v2.33;
> Encode::Alias v2.12;
> Encode::Config v2.05;
> Encode::Encoding v2.05;
> Errno v1.0901;
> Exception::Class v1.29;
> Exception::Class::Base v1.20;
> Exporter v5.58;
> Exporter::Heavy v5.58;
> Fcntl v1.05;
> File::Basename v2.74;
> File::Glob v1.05;
> File::Path v1.08;
> File::ShareDir v1.00;
> File::Spec v3.12;
> File::Spec::Unix v1.5;
> File::Temp v0.21;
> FileHandle v2.01;
> GD v2.41;
> GD::Image v2.27;
> HTML::Element v3.23;
> HTML::Entities v1.35;
> HTML::Formatter v2.04;
> HTML::FormatText v2.04;
> HTML::Mason v1.42;
> HTML::Mason::ApacheHandler v1.69;
> HTML::Mason::Exception v1.1;
> HTML::Mason::Exception::Abort v1.1;
> HTML::Mason::Exception::Compilation v1.1;
> HTML::Mason::Exception::Compilation::IncompatibleCompiler v1.1;
> HTML::Mason::Exception::Compiler v1.1;
> HTML::Mason::Exception::Decline v1.1;
> HTML::Mason::Exception::Params v1.1;
> HTML::Mason::Exception::Syntax v1.1;
> HTML::Mason::Exception::System v1.1;
> HTML::Mason::Exception::TopLevelNotFound v1.1;
> HTML::Mason::Exception::VirtualMethod v1.1;
> HTML::Mason::Exceptions v1.43;
> HTML::Parser v3.55;
> HTML::Scrubber v0.08;
> HTML::Tagset v3.10;
> HTML::TreeBuilder v3.23;
> I18N::LangTags v0.35;
> integer v1.00;
> IO v1.22;
> IO::File v1.13;
> IO::Handle v1.25;
> IO::InnerFile v2.110;
> IO::Lines v2.110;
> IO::ScalarArray v2.110;
> IO::Seekable v1.1;
> IO::Select v1.17;
> IO::Socket v1.29;
> IO::Socket::INET v1.29;
> IO::Socket::UNIX v1.22;
> IO::WrapTie v2.110;
> IPC::Open2 v1.02;
> IPC::Open3 v1.02;
> List::Util v1.19;
> Locale::Maketext v1.09;
> Locale::Maketext::Fuzzy v0.10;
> Locale::Maketext::Lexicon v0.77;
> Locale::Maketext::Lexicon::Gettext v0.17;
> Log::Dispatch v2.22;
> Log::Dispatch::Base v1.09;
> Log::Dispatch::Output v1.26;
> Log::Dispatch::Screen v1.17;
> Log::Dispatch::Syslog v1.18;
> Mail::Address v2.04;
> Mail::Field v2.04;
> Mail::Field::AddrList v2.04;
> Mail::Field::Date v2.04;
> Mail::Field::Generic v2.04;
> Mail::Header v2.04;
> Mail::Internet v2.04;
> Mail::Mailer v2.04;
> Mail::Util v2.04;
> MIME::Base64 v3.07;
> MIME::Body v5.427;
> MIME::Decoder v5.427;
> MIME::Entity v5.427;
> MIME::Field::ContDisp v5.427;
> MIME::Field::ConTraEnc v5.427;
> MIME::Field::ContType v5.427;
> MIME::Field::ParamVal v5.427;
> MIME::Head v5.427;
> MIME::Parser v5.427;
> MIME::QuotedPrint v3.07;
> MIME::Tools v5.427;
> MIME::Words v5.427;
> mod_perl v2.000004;
> mod_perl2 v2.000004;
> ModPerl::Const v2.000004;
> Module::Versions::Report v1.06;
> Net::LDAP v0.39;
> Net::LDAP::ASN v0.08;
> Net::LDAP::Constant v0.07;
> Net::LDAP::Filter v0.15;
> Net::LDAP::Message v1.11;
> Net::LDAP::Util v0.11;
> overload v1.04;
> Params::Util v0.38;
> Params::Validate v0.91;
> POSIX v1.09;
> re v0.05;
> Regexp::Common v2.122;
> Regexp::Common::delimited v2.106;
> RT v3.8.2;
> RT::Authen::ExternalAuth v0.08;
> RT::Interface::Email v2;
> RT::Interface::Web::Request v0.30;
> Scalar::Util v1.19;
> SelectSaver v1.01;
> Socket v1.78;
> Storable v2.15;
> strict v1.03;
> Symbol v1.06;
> Sys::Syslog v0.27;
> Text::Template v1.45;
> Text::Wrapper v1.02;
> Tie::Hash v1.02;
> Time::HiRes v1.9715;
> Time::JulianDay v2003.1125;
> Time::Local v1.11;
> Time::ParseDate v2006.0814;
> Time::Timezone v2006.0814;
> Time::Zone v2.22;
> UNIVERSAL v1.01;
> UNIVERSAL::require v0.13;
> URI v1.35;
> URI::Escape v3.28;
> utf8 v1.06;
> vars v1.01;
> warnings v1.05;
> warnings::register v1.01;
> XSLoader v0.06;
>
>RT Variables
>
>RT::BasePath /opt/rt3
>RT::BinPath /opt/rt3/bin
>RT::EtcPath /opt/rt3/etc
>RT::LocalEtcPath /opt/rt3/local/etc
>RT::LocalLexiconPath /opt/rt3/local/po
>RT::LocalLibPath /opt/rt3/local/lib
>RT::LocalPath /opt/rt3/local
>RT::LocalPluginPath /opt/rt3/local/plugins
>RT::MasonComponentRoot /opt/rt3/share/html
>RT::MasonDataDir /opt/rt3/var/mason_data
>RT::MasonLocalComponentRoot /opt/rt3/local/html
>RT::MasonSessionDir /opt/rt3/var/session_data
>RT::SbinPath /opt/rt3/sbin
>RT::VERSION 3.8.2
>RT::VarPath /opt/rt3/var
>
>Perl configuration
>
>Summary of my perl5 (revision 5 version 8 subversion 8) configuration:
> Platform:
> osname=linux, osvers=2.6.18-53.el5, archname=i386-linux-thread-multi
> uname='linux builder10.centos.org 2.6.18-53.el5 #1 smp mon nov 12 02:14:55
>est 2007 i686 athlon i386 gnulinux '
> config_args='-des -Doptimize=-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -
>fexceptions -fstack-protector --param=ssp-buffer-size=4 -m32 -march=i386 -
>mtune=generic -fasynchronous-unwind-tables -Dversion=5.8.8 -
>Dmyhostname=localhost -Dperladmin=root at localhost -Dcc=gcc -Dcf_by=Red Hat,
>Inc. -Dinstallprefix=/usr -Dprefix=/usr -Darchname=i386-linux -
>Dvendorprefix=/usr -Dsiteprefix=/usr -Duseshrplib -Dusethreads -Duseithreads -
>Duselargefiles -Dd_dosuid -Dd_semctl_semun -Di_db -Ui_ndbm -Di_gdbm -Di_shadow
>-Di_syslog -Dman3ext=3pm -Duseperlio -Dinstallusrbinperl=n -Ubincompat5005 -
>Uversiononly -Dpager=/usr/bin/less -isr -Dd_gethostent_r_proto -
>Ud_endhostent_r_proto -Ud_sethostent_r_proto -Ud_endprotoent_r_proto -
>Ud_setprotoent_r_proto -Ud_endservent_r_proto -Ud_setservent_r_proto -
>Dinc_version_list=5.8.7 5.8.6 5.8.5 -Dscriptdir=/usr/bin'
> hint=recommended, useposix=true, d_sigaction=define
> usethreads=define use5005threads=undef useithreads=define
>usemultiplicity=define
> useperlio=define d_sfio=undef uselargefiles=define usesocks=undef
> use64bitint=undef use64bitall=undef uselongdouble=undef
> usemymalloc=n, bincompat5005=undef
> Compiler:
> cc='gcc', ccflags ='-D_REENTRANT -D_GNU_SOURCE -fno-strict-aliasing -pipe
>-Wdeclaration-after-statement -I/usr/local/include -D_LARGEFILE_SOURCE -
>D_FILE_OFFSET_BITS=64 -I/usr/include/gdbm',
> optimize='-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-
>protector --param=ssp-buffer-size=4 -m32 -march=i386 -mtune=generic -
>fasynchronous-unwind-tables',
> cppflags='-D_REENTRANT -D_GNU_SOURCE -fno-strict-aliasing -pipe -
>Wdeclaration-after-statement -I/usr/local/include -I/usr/include/gdbm'
> ccversion='', gccversion='4.1.2 20080704 (Red Hat 4.1.2-44)',
>gccosandvers=''
> intsize=4, longsize=4, ptrsize=4, doublesize=8, byteorder=1234
> d_longlong=define, longlongsize=8, d_longdbl=define, longdblsize=12
> ivtype='long', ivsize=4, nvtype='double', nvsize=8, Off_t='off_t',
>lseeksize=8
> alignbytes=4, prototype=define
> Linker and Libraries:
> ld='gcc', ldflags =' -L/usr/local/lib'
> libpth=/usr/local/lib /lib /usr/lib
> libs=-lresolv -lnsl -lgdbm -ldb -ldl -lm -lcrypt -lutil -lpthread -lc
> perllibs=-lresolv -lnsl -ldl -lm -lcrypt -lutil -lpthread -lc
> libc=/lib/libc-2.5.so, so=so, useshrplib=true, libperl=libperl.so
> gnulibc_version='2.5'
> Dynamic Linking:
> dlsrc=dl_dlopen.xs, dlext=so, d_dlsymun=undef, ccdlflags='-Wl,-E -Wl,-
>rpath,/usr/lib/perl5/5.8.8/i386-linux-thread-multi/CORE'
> cccdlflags='-fPIC', lddlflags='-shared -O2 -g -pipe -Wall -Wp,-
>D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-size=4 -
>m32 -march=i386 -mtune=generic -fasynchronous-unwind-tables -L/usr/local/lib'
>
>
>
>Perl Include Paths (@INC)
>
>/opt/rt3/bin/../local/lib
>/opt/rt3/bin/../lib
>/usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
>/usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi
>/usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi
>/usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
>/usr/lib/perl5/site_perl/5.8.8
>/usr/lib/perl5/site_perl/5.8.7
>/usr/lib/perl5/site_perl/5.8.6
>/usr/lib/perl5/site_perl/5.8.5
>/usr/lib/perl5/site_perl
>/usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi
>/usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi
>/usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi
>/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
>/usr/lib/perl5/vendor_perl/5.8.8
>/usr/lib/perl5/vendor_perl/5.8.7
>/usr/lib/perl5/vendor_perl/5.8.6
>/usr/lib/perl5/vendor_perl/5.8.5
>/usr/lib/perl5/vendor_perl
>/usr/lib/perl5/5.8.8/i386-linux-thread-multi
>/usr/lib/perl5/5.8.8
>.
>/etc/httpd
>
>RT Config
>MaxInlineBody 12000
>OldestTransactionsFirst 1
>UsernameFormat concise
>ShowUnreadMessageNotifications 1
>WebDefaultStylesheet web2
>MessageBoxRichText 1
>PlainTextPre 0
>MessageBoxRichTextHeight 200
>MessageBoxWidth 72
>MessageBoxHeight 15
>ActiveStatus new, open, stalled
>Active_MakeClicky
>AmbiguousDayInFuture 0
>AmbiguousDayInPast 0
>AutoLogoff 0
>CanonicalizeOnCreate 0
>CanonicalizeRedirectURLs 0
>CommentAddress
>CorrespondAddress
>CustomFieldValuesSources
>DashboardAddress
>DashboardSubject %s Dashboard: %s
>DatabaseHost localhost
>DatabaseName rt3
>DatabasePassword Password not printed
>DatabasePort
>DatabaseRTHost localhost
>DatabaseType mysql
>DatabaseUser rt_user
>DateDayBeforeMonth 1
>DateTimeFormat DefaultFormat
>DefaultSearchResultFormat '<B><A
>HREF="__WebPath__/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#',
>'<B><A
>HREF="__WebPath__/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Sub
>ject', Status, QueueName, OwnerName, Priority, '__NEWLINE__', '',
>'<small>__Requestors__</small>', '<small>__CreatedRelative__</small>',
>'<small>__ToldRelative__</small>', '<small>__LastUpdatedRelative__</small>',
>'<small>__TimeLeft__</small>'
>DefaultSummaryRows 10
>DevelMode 0
>DisableGraphViz 1
>EmailFrequency Individual messages
>EmailInputEncodings utf-8, iso-8859-1, us-ascii
>EmailOutputEncoding utf-8
>EnableReminders 1
>ExternalAuthPriority My_LDAP
>ExternalSettings My_LDAP, HASH(0xaf03cb8)
>ExtractSubjectTagMatch Regexp
>ExtractSubjectTagNoMatch Regexp
>ForwardFromUser 0
>FriendlyFromLineFormat "%s via RT" <%s>
>FriendlyToLineFormat "%s of broadvox.local Ticket #%s":;
>GnuPG Enable, 0, AllowEncryptDataInDB, 0, OutgoingMessagesFormat, RFC
>GnuPGOptions homedir, /opt/rt3/var/data/gpg
>HomepageComponents QuickCreate, Quicksearch, MyAdminQueues,
>MySupportQueues, MyReminders, RefreshHomepage, Dashboards
>InactiveStatus resolved, rejected, deleted
>LexiconLanguages *
>LinkTransactionsRun1Scrip 0
>LogDir /opt/rt3/var/log
>LogStackTraces debug
>LogToFileNamed rt.log
>LogToScreen info
>LogToSyslog info
>LogToSyslogConf
>LogoURL /NoAuth/images/bplogo.gif
>LoopsToRTOwner 1
>MailCommand sendmailpipe
>MailParams
>MasonParameters
>MaxAttachmentSize 10000000
>MessageBoxIncludeSignature 1
>MessageBoxWrap HARD
>MinimumPasswordLength 5
>NetServerOptions
>NotifyActor 0
>Organization broadvox.local
>OwnerEmail root
>Plugins RT::Authen::ExternalAuth
>PreviewScripMessages 0
>RTAddressRegexp ^rt\@example.com$
>RecordOutgoingEmail 1
>RedistributeAutoGeneratedMessages privileged
>SMTPDebug 0
>SelfServiceRegex Regexp
>SendmailArguments -oi -t
>SendmailBounceArguments -f "<>"
>SendmailPath /usr/sbin/sendmail
>ShowBccHeader 0
>ShowTransactionImages 1
>StandaloneMaxServers 1
>StandaloneMaxSpareServers 0
>StandaloneMinServers 1
>StandaloneMinSpareServers 0
>StrictLinkACL 1
>Timezone US/Eastern
>UseFriendlyFromLine 1
>UseFriendlyToLine 0
>UseTransactionBatch 1
>WebBaseURL http://localhost:80
>WebDomain localhost
>WebFlushDbCacheEveryRequest 1
>WebImagesURL /NoAuth/images/
>WebNoAuthRegex Regexp
>WebPath
>WebPort 80
>WebSecureCookies 0
>WebURL http://localhost:80/
>WikiImplicitLinks 0
>rtname broadvox.local
>
>
>
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