[rt-users] FW: Regular Authentication and ExternalAuth RT 3.8.1
Eric Chatham
echatham at broadvox.net
Tue May 26 11:29:48 EDT 2009
On Friday, May 22, 2009 16:33, Rob Munsch wrote:
>> There is nothing listed in /var/log.
> er...
> I'm thinking you should probably tell us more about your system setup in general...
I am running CentOS (RHEL 5.1) on VMWare. As far as System Setup, I installed RT 3.8.2 with the following (let me know if there is something specific you need):
Perl Modules:
Perl v5.8.8 under linux
Apache2::Const v2.000004;
Apache2::Log v2.000004;
Apache2::RequestIO v2.000004;
Apache2::RequestRec v2.000004;
Apache2::RequestUtil v2.000004;
Apache2::Response v2.000004;
Apache2::ServerUtil v2.000004;
Apache2::Status v4.00;
Apache::Session v1.88;
Apache::Session::Generate::MD5 v2.12;
Apache::Session::Lock::MySQL v1.01;
Apache::Session::MySQL v1.01;
Apache::Session::Serialize::Storable v1.01;
Apache::Session::Store::DBI v1.02;
Apache::Session::Store::MySQL v1.04;
APR v0.009000;
APR::Pool v0.009000;
APR::Table v0.009000;
AutoLoader v5.60;
base v2.07;
bytes v1.02;
Cache::Simple::TimedExpiry v0.27;
Carp v1.04;
CGI v3.43;
CGI::Cookie v1.29;
CGI::Util v1.5_01;
Class::Accessor v0.33;
Class::Accessor::Fast v0.33;
Class::Container v0.12;
Class::Data::Inheritable v0.08;
Class::Inspector v1.24;
Class::ReturnValue v0.55;
Clone v0.31;
constant v1.05;
Convert::ASN1 v0.22;
Cwd v3.12;
Data::Dumper v2.121_08;
Date::Format v2.22;
Date::Parse v2.27;
DBD::mysql v4.010;
DBI v1.608;
DBIx::SearchBuilder v1.54;
DBIx::SearchBuilder::Union v0;
DBIx::SearchBuilder::Unique v0.01;
Devel::StackTrace v1.20;
Devel::StackTraceFrame v1.20;
Digest::base v1.00;
Digest::MD5 v2.36;
DynaLoader v1.05;
Email::Address v1.889;
Encode v2.33;
Encode::Alias v2.12;
Encode::Config v2.05;
Encode::Encoding v2.05;
Errno v1.0901;
Exception::Class v1.29;
Exception::Class::Base v1.20;
Exporter v5.58;
Exporter::Heavy v5.58;
Fcntl v1.05;
File::Basename v2.74;
File::Glob v1.05;
File::Path v1.08;
File::ShareDir v1.00;
File::Spec v3.12;
File::Spec::Unix v1.5;
File::Temp v0.21;
FileHandle v2.01;
GD v2.41;
GD::Image v2.27;
HTML::Element v3.23;
HTML::Entities v1.35;
HTML::Formatter v2.04;
HTML::FormatText v2.04;
HTML::Mason v1.42;
HTML::Mason::ApacheHandler v1.69;
HTML::Mason::Exception v1.1;
HTML::Mason::Exception::Abort v1.1;
HTML::Mason::Exception::Compilation v1.1;
HTML::Mason::Exception::Compilation::IncompatibleCompiler v1.1;
HTML::Mason::Exception::Compiler v1.1;
HTML::Mason::Exception::Decline v1.1;
HTML::Mason::Exception::Params v1.1;
HTML::Mason::Exception::Syntax v1.1;
HTML::Mason::Exception::System v1.1;
HTML::Mason::Exception::TopLevelNotFound v1.1;
HTML::Mason::Exception::VirtualMethod v1.1;
HTML::Mason::Exceptions v1.43;
HTML::Parser v3.55;
HTML::Scrubber v0.08;
HTML::Tagset v3.10;
HTML::TreeBuilder v3.23;
I18N::LangTags v0.35;
integer v1.00;
IO v1.22;
IO::File v1.13;
IO::Handle v1.25;
IO::InnerFile v2.110;
IO::Lines v2.110;
IO::ScalarArray v2.110;
IO::Seekable v1.1;
IO::Select v1.17;
IO::Socket v1.29;
IO::Socket::INET v1.29;
IO::Socket::UNIX v1.22;
IO::WrapTie v2.110;
IPC::Open2 v1.02;
IPC::Open3 v1.02;
List::Util v1.19;
Locale::Maketext v1.09;
Locale::Maketext::Fuzzy v0.10;
Locale::Maketext::Lexicon v0.77;
Locale::Maketext::Lexicon::Gettext v0.17;
Log::Dispatch v2.22;
Log::Dispatch::Base v1.09;
Log::Dispatch::Output v1.26;
Log::Dispatch::Screen v1.17;
Log::Dispatch::Syslog v1.18;
Mail::Address v2.04;
Mail::Field v2.04;
Mail::Field::AddrList v2.04;
Mail::Field::Date v2.04;
Mail::Field::Generic v2.04;
Mail::Header v2.04;
Mail::Internet v2.04;
Mail::Mailer v2.04;
Mail::Util v2.04;
MIME::Base64 v3.07;
MIME::Body v5.427;
MIME::Decoder v5.427;
MIME::Entity v5.427;
MIME::Field::ContDisp v5.427;
MIME::Field::ConTraEnc v5.427;
MIME::Field::ContType v5.427;
MIME::Field::ParamVal v5.427;
MIME::Head v5.427;
MIME::Parser v5.427;
MIME::QuotedPrint v3.07;
MIME::Tools v5.427;
MIME::Words v5.427;
mod_perl v2.000004;
mod_perl2 v2.000004;
ModPerl::Const v2.000004;
Module::Versions::Report v1.06;
Net::LDAP v0.39;
Net::LDAP::ASN v0.08;
Net::LDAP::Constant v0.07;
Net::LDAP::Filter v0.15;
Net::LDAP::Message v1.11;
Net::LDAP::Util v0.11;
overload v1.04;
Params::Util v0.38;
Params::Validate v0.91;
POSIX v1.09;
re v0.05;
Regexp::Common v2.122;
Regexp::Common::delimited v2.106;
RT v3.8.2;
RT::Authen::ExternalAuth v0.08;
RT::Interface::Email v2;
RT::Interface::Web::Request v0.30;
Scalar::Util v1.19;
SelectSaver v1.01;
Socket v1.78;
Storable v2.15;
strict v1.03;
Symbol v1.06;
Sys::Syslog v0.27;
Text::Template v1.45;
Text::Wrapper v1.02;
Tie::Hash v1.02;
Time::HiRes v1.9715;
Time::JulianDay v2003.1125;
Time::Local v1.11;
Time::ParseDate v2006.0814;
Time::Timezone v2006.0814;
Time::Zone v2.22;
UNIVERSAL v1.01;
UNIVERSAL::require v0.13;
URI v1.35;
URI::Escape v3.28;
utf8 v1.06;
vars v1.01;
warnings v1.05;
warnings::register v1.01;
XSLoader v0.06;
RT Variables
RT::BasePath /opt/rt3
RT::BinPath /opt/rt3/bin
RT::EtcPath /opt/rt3/etc
RT::LocalEtcPath /opt/rt3/local/etc
RT::LocalLexiconPath /opt/rt3/local/po
RT::LocalLibPath /opt/rt3/local/lib
RT::LocalPath /opt/rt3/local
RT::LocalPluginPath /opt/rt3/local/plugins
RT::MasonComponentRoot /opt/rt3/share/html
RT::MasonDataDir /opt/rt3/var/mason_data
RT::MasonLocalComponentRoot /opt/rt3/local/html
RT::MasonSessionDir /opt/rt3/var/session_data
RT::SbinPath /opt/rt3/sbin
RT::VERSION 3.8.2
RT::VarPath /opt/rt3/var
Perl configuration
Summary of my perl5 (revision 5 version 8 subversion 8) configuration:
Platform:
osname=linux, osvers=2.6.18-53.el5, archname=i386-linux-thread-multi
uname='linux builder10.centos.org 2.6.18-53.el5 #1 smp mon nov 12 02:14:55 est 2007 i686 athlon i386 gnulinux '
config_args='-des -Doptimize=-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-size=4 -m32 -march=i386 -mtune=generic -fasynchronous-unwind-tables -Dversion=5.8.8 -Dmyhostname=localhost -Dperladmin=root at localhost -Dcc=gcc -Dcf_by=Red Hat, Inc. -Dinstallprefix=/usr -Dprefix=/usr -Darchname=i386-linux -Dvendorprefix=/usr -Dsiteprefix=/usr -Duseshrplib -Dusethreads -Duseithreads -Duselargefiles -Dd_dosuid -Dd_semctl_semun -Di_db -Ui_ndbm -Di_gdbm -Di_shadow -Di_syslog -Dman3ext=3pm -Duseperlio -Dinstallusrbinperl=n -Ubincompat5005 -Uversiononly -Dpager=/usr/bin/less -isr -Dd_gethostent_r_proto -Ud_endhostent_r_proto -Ud_sethostent_r_proto -Ud_endprotoent_r_proto -Ud_setprotoent_r_proto -Ud_endservent_r_proto -Ud_setservent_r_proto -Dinc_version_list=5.8.7 5.8.6 5.8.5 -Dscriptdir=/usr/bin'
hint=recommended, useposix=true, d_sigaction=define
usethreads=define use5005threads=undef useithreads=define usemultiplicity=define
useperlio=define d_sfio=undef uselargefiles=define usesocks=undef
use64bitint=undef use64bitall=undef uselongdouble=undef
usemymalloc=n, bincompat5005=undef
Compiler:
cc='gcc', ccflags ='-D_REENTRANT -D_GNU_SOURCE -fno-strict-aliasing -pipe -Wdeclaration-after-statement -I/usr/local/include -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -I/usr/include/gdbm',
optimize='-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-size=4 -m32 -march=i386 -mtune=generic -fasynchronous-unwind-tables',
cppflags='-D_REENTRANT -D_GNU_SOURCE -fno-strict-aliasing -pipe -Wdeclaration-after-statement -I/usr/local/include -I/usr/include/gdbm'
ccversion='', gccversion='4.1.2 20080704 (Red Hat 4.1.2-44)', gccosandvers=''
intsize=4, longsize=4, ptrsize=4, doublesize=8, byteorder=1234
d_longlong=define, longlongsize=8, d_longdbl=define, longdblsize=12
ivtype='long', ivsize=4, nvtype='double', nvsize=8, Off_t='off_t', lseeksize=8
alignbytes=4, prototype=define
Linker and Libraries:
ld='gcc', ldflags =' -L/usr/local/lib'
libpth=/usr/local/lib /lib /usr/lib
libs=-lresolv -lnsl -lgdbm -ldb -ldl -lm -lcrypt -lutil -lpthread -lc
perllibs=-lresolv -lnsl -ldl -lm -lcrypt -lutil -lpthread -lc
libc=/lib/libc-2.5.so, so=so, useshrplib=true, libperl=libperl.so
gnulibc_version='2.5'
Dynamic Linking:
dlsrc=dl_dlopen.xs, dlext=so, d_dlsymun=undef, ccdlflags='-Wl,-E -Wl,-rpath,/usr/lib/perl5/5.8.8/i386-linux-thread-multi/CORE'
cccdlflags='-fPIC', lddlflags='-shared -O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-size=4 -m32 -march=i386 -mtune=generic -fasynchronous-unwind-tables -L/usr/local/lib'
Perl Include Paths (@INC)
/opt/rt3/bin/../local/lib
/opt/rt3/bin/../lib
/usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.8
/usr/lib/perl5/site_perl/5.8.7
/usr/lib/perl5/site_perl/5.8.6
/usr/lib/perl5/site_perl/5.8.5
/usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.8
/usr/lib/perl5/vendor_perl/5.8.7
/usr/lib/perl5/vendor_perl/5.8.6
/usr/lib/perl5/vendor_perl/5.8.5
/usr/lib/perl5/vendor_perl
/usr/lib/perl5/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/5.8.8
.
/etc/httpd
RT Config
MaxInlineBody 12000
OldestTransactionsFirst 1
UsernameFormat concise
ShowUnreadMessageNotifications 1
WebDefaultStylesheet web2
MessageBoxRichText 1
PlainTextPre 0
MessageBoxRichTextHeight 200
MessageBoxWidth 72
MessageBoxHeight 15
ActiveStatus new, open, stalled
Active_MakeClicky
AmbiguousDayInFuture 0
AmbiguousDayInPast 0
AutoLogoff 0
CanonicalizeOnCreate 0
CanonicalizeRedirectURLs 0
CommentAddress
CorrespondAddress
CustomFieldValuesSources
DashboardAddress
DashboardSubject %s Dashboard: %s
DatabaseHost localhost
DatabaseName rt3
DatabasePassword Password not printed
DatabasePort
DatabaseRTHost localhost
DatabaseType mysql
DatabaseUser rt_user
DateDayBeforeMonth 1
DateTimeFormat DefaultFormat
DefaultSearchResultFormat '<B><A HREF="__WebPath__/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#', '<B><A HREF="__WebPath__/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject', Status, QueueName, OwnerName, Priority, '__NEWLINE__', '', '<small>__Requestors__</small>', '<small>__CreatedRelative__</small>', '<small>__ToldRelative__</small>', '<small>__LastUpdatedRelative__</small>', '<small>__TimeLeft__</small>'
DefaultSummaryRows 10
DevelMode 0
DisableGraphViz 1
EmailFrequency Individual messages
EmailInputEncodings utf-8, iso-8859-1, us-ascii
EmailOutputEncoding utf-8
EnableReminders 1
ExternalAuthPriority My_LDAP
ExternalSettings My_LDAP, HASH(0xaf03cb8)
ExtractSubjectTagMatch Regexp
ExtractSubjectTagNoMatch Regexp
ForwardFromUser 0
FriendlyFromLineFormat "%s via RT" <%s>
FriendlyToLineFormat "%s of broadvox.local Ticket #%s":;
GnuPG Enable, 0, AllowEncryptDataInDB, 0, OutgoingMessagesFormat, RFC
GnuPGOptions homedir, /opt/rt3/var/data/gpg
HomepageComponents QuickCreate, Quicksearch, MyAdminQueues, MySupportQueues, MyReminders, RefreshHomepage, Dashboards
InactiveStatus resolved, rejected, deleted
LexiconLanguages *
LinkTransactionsRun1Scrip 0
LogDir /opt/rt3/var/log
LogStackTraces debug
LogToFileNamed rt.log
LogToScreen info
LogToSyslog info
LogToSyslogConf
LogoURL /NoAuth/images/bplogo.gif
LoopsToRTOwner 1
MailCommand sendmailpipe
MailParams
MasonParameters
MaxAttachmentSize 10000000
MessageBoxIncludeSignature 1
MessageBoxWrap HARD
MinimumPasswordLength 5
NetServerOptions
NotifyActor 0
Organization broadvox.local
OwnerEmail root
Plugins RT::Authen::ExternalAuth
PreviewScripMessages 0
RTAddressRegexp ^rt\@example.com$
RecordOutgoingEmail 1
RedistributeAutoGeneratedMessages privileged
SMTPDebug 0
SelfServiceRegex Regexp
SendmailArguments -oi -t
SendmailBounceArguments -f "<>"
SendmailPath /usr/sbin/sendmail
ShowBccHeader 0
ShowTransactionImages 1
StandaloneMaxServers 1
StandaloneMaxSpareServers 0
StandaloneMinServers 1
StandaloneMinSpareServers 0
StrictLinkACL 1
Timezone US/Eastern
UseFriendlyFromLine 1
UseFriendlyToLine 0
UseTransactionBatch 1
WebBaseURL http://localhost:80
WebDomain localhost
WebFlushDbCacheEveryRequest 1
WebImagesURL /NoAuth/images/
WebNoAuthRegex Regexp
WebPath
WebPort 80
WebSecureCookies 0
WebURL http://localhost:80/
WikiImplicitLinks 0
rtname broadvox.local
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