[rt-users] customize the home page of rt
Ruslan Zakirov
ruslan.zakirov at gmail.com
Thu May 28 19:41:18 EDT 2009
I don't think that it's possible without hacking. May be patches
Emmanuel wrote to add date custom fields to RT have this feature.
On Wed, May 27, 2009 at 9:19 PM, hanane ourdani
<hanane.ourdani at gmail.com> wrote:
>
> Please is there someone who can tell me how can i do this.
>
> Thank you,
> ---------- Forwarded message ----------
> From: hanane ourdani <hanane.ourdani at gmail.com>
> Date: 2009/5/26
> Subject: Re: [rt-users] customize the home page of rt
> To: Nick Kartsioukas <change+lists.rt at nightwind.net>
>
>
> indeed, this search is based on 2 custom fields
>
> - Date et heure début de l`opération (JJ/MM/AAAA HH :MM): 10/05/2009
> 15:20(for example)
> - Date et Heure fin de l`opération (JJ/MM/AAAA HH :MM) : 10/05/2009
> 17:18
>
> This is the Requet:
>
> Queue = 'XXXX' AND 'CF.XXXX.{Date et Heure début de l`opération (JJ/MM/AAAA
> HH :MM)}' > '10/05/2009' AND 'CF.XXXX.{Date et Heure fin de l`opération
> (JJ/MM/AAAA HH :MM)}' < '10/05/2009'
>
> I can do this, but i chould change the date every day, i want that RT do
> this automatically, is it possible ?
>
> thank you very much
>
> 2009/5/26 Nick Kartsioukas <change+lists.rt at nightwind.net>
>>
>> On Tue, 26 May 2009 09:08:08 +0000, "hanane ourdani"
>> <hanane.ourdani at gmail.com> said:
>> > Please is there a way to display all operations of day in the home page
>> > and how can i do it please,
>>
>> Logged in as a SuperUser, create a new search, Last Updated/After/'1 day
>> ago'. Save it as an RT system saved search. Go to Config, Global, At A
>> Glance and add that saved search to the list.
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>
>
>
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>
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>
--
Best regards, Ruslan.
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