[rt-users] Unable to assign an e-mail address, already in use

[Richard Knowles]

Hello,

I am running 3.8.1 and early on during testing tickets were created with 
an e-mail address in the CC: field to a person not yet an RT-user.   
Later when trying to add that person as a user 
(Configuration->Users->Create) the create user will fail with the message:
User xyz: Email address in use 

I don't know where to look to fix this.   

Richard Knowles
Senior Network Support Engineer
Adax, Inc. 614 Bancroft Way
Berkeley, CA 94710
Tel: 1-(510)-548-7047 ext. 148
Fax: 1-(510)-548-5526
http://www.adax.com