[rt-users] forced entries

[machiel.richards]

Hi All

 

 

    We are currently running RT version 3.8.5.

 

   We have a problem where users logging requests leave certain fields blank
which is in fact required.

 

   Looking at the db (MySQL) the fields are set to "not null" however the
software seem to add a blank space if a field is not completed with an
entry.

 

                Is there perhaps a config that can be changed for this or a
patch perhaps?

 

Regards

 

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