[rt-users] "Ticket creation failed" after I deleted support queue

John David Chapman johndchapman at hotmail.com
Thu Nov 12 06:34:18 EST 2009


Hi, 

I set up some new queues, and I didn't need the (default?) "support queue
anymore.  So I deleted it. 

Then I get "Ticket creation failed" anytime I try and email RT.  Manual
ticket creation within the GUI works though, (although it goes to a queue
when I don't want it to). 

I tried recreating "support" and also "Support", but no joy.  Any ideas how
I can fix this? 

Thanks 
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