[rt-users] "Ticket creation failed" after I deleted support queue

Joop JoopvandeWege at mococo.nl
Thu Nov 12 06:44:05 EST 2009


John David Chapman wrote:
> Hi, 
>
> I set up some new queues, and I didn't need the (default?) "support queue
> anymore.  So I deleted it. 
>
> Then I get "Ticket creation failed" anytime I try and email RT.  Manual
> ticket creation within the GUI works though, (although it goes to a queue
> when I don't want it to). 
>   
Check your rt-mailgate command in /etc/aliases

Regards,

Joop




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