[rt-users] "Ticket creation failed" after I deleted support queue
Joop
JoopvandeWege at mococo.nl
Thu Nov 12 06:44:05 EST 2009
John David Chapman wrote:
> Hi,
>
> I set up some new queues, and I didn't need the (default?) "support queue
> anymore. So I deleted it.
>
> Then I get "Ticket creation failed" anytime I try and email RT. Manual
> ticket creation within the GUI works though, (although it goes to a queue
> when I don't want it to).
>
Check your rt-mailgate command in /etc/aliases
Regards,
Joop
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