[rt-users] How to get TicketObj from a Ticket ID

[Brumm, Torsten / Kuehne + Nagel / Ham MI-ID]

Hi,
i'm now searching since some hours how to get the TicketObj from a given Ticket ID.

Normally from within a scrip i go this way: $self->TicketObj and i can work with all the Information (like $self->TicketObj->Status etc)

Now i have only i Ticket ID stored in a variable and i'm searching a way to get back my TicketObj.

Any hints? I'm lost at the moment

Thanks

Torsten

Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius (Stellv.), Reiner Heiken (Stellv.), Bruno Mang, Alfred Manke, Christian Marnetté (Stellv.), Mark Reinhardt (Stellv.), Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: Kuehne & Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne