[rt-users] How to get TicketObj from a Ticket ID
Matt Zagrabelny
mzagrabe at d.umn.edu
Tue Nov 17 09:38:03 EST 2009
On Tue, 2009-11-17 at 15:33 +0100, Brumm, Torsten / Kuehne + Nagel / Ham
MI-ID wrote:
> Hi,
> i'm now searching since some hours how to get the TicketObj from a given Ticket ID.
>
> Normally from within a scrip i go this way: $self->TicketObj and i can work with all the Information (like $self->TicketObj->Status etc)
>
> Now i have only i Ticket ID stored in a variable and i'm searching a way to get back my TicketObj.
my $TicketObj = LoadTicket($id);
--
Matt Zagrabelny - mzagrabe at d.umn.edu - (218) 726 8844
University of Minnesota Duluth
Information Technology Systems & Services
PGP key 1024D/84E22DA2 2005-11-07
Fingerprint: 78F9 18B3 EF58 56F5 FC85 C5CA 53E7 887F 84E2 2DA2
He is not a fool who gives up what he cannot keep to gain what he cannot
lose.
-Jim Elliot
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