[rt-users] How to get TicketObj from a Ticket ID

Matt Zagrabelny mzagrabe at d.umn.edu
Tue Nov 17 09:38:03 EST 2009


On Tue, 2009-11-17 at 15:33 +0100, Brumm, Torsten / Kuehne + Nagel / Ham
MI-ID wrote:
> Hi,
> i'm now searching since some hours how to get the TicketObj from a given Ticket ID.
> 
> Normally from within a scrip i go this way: $self->TicketObj and i can work with all the Information (like $self->TicketObj->Status etc)
> 
> Now i have only i Ticket ID stored in a variable and i'm searching a way to get back my TicketObj.

my $TicketObj = LoadTicket($id);

-- 
Matt Zagrabelny - mzagrabe at d.umn.edu - (218) 726 8844
University of Minnesota Duluth
Information Technology Systems & Services
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