[rt-users] Create Ticket Links via Scrip

Brumm, Torsten / Kuehne + Nagel / Ham MI-ID torsten.brumm at Kuehne-Nagel.com
Tue Nov 17 12:35:56 EST 2009


Hi,

another (hopefully) tiny problem. I'm trying to add a ticket link via scrip to a ticket. the link should be of Type Members (Creating a child link to an existing ticket)

My Idea: $self->TicketObj->AddLink(Type=>'Members',Target=>ID_OF_CHILD); but this is not working. I have tried with success the following:

$self->TicketObj->AddLink(Type=>'MemberOf',Target=>ID_OF_CHILD);
$self->TicketObj->AddLink(Type=>'RefersTo',Target=>ID_OF_CHILD);
$self->TicketObj->AddLink(Type=>'ReferedToBy',Target=>ID_OF_CHILD);

All are working but Members is not working. I see at the ticket history: RT_SYSTEM - thats all and nothing inside the Logs

Any Ideas? Is this a typo error?!?

Thanks

Torsten

Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius (Stellv.), Reiner Heiken (Stellv.), Bruno Mang, Alfred Manke, Christian Marnetté (Stellv.), Mark Reinhardt (Stellv.), Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: Kuehne & Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne






More information about the rt-users mailing list