[rt-users] Error on SetDue

TONY JOHN - ERS, HCL Tech tonyjohn at hcl.in
Mon Nov 23 05:20:44 EST 2009


Hi,

Please find below the Custom action clean up code for Seting DueDate based on a condition:

use strict;
use warnings;
my $date1=$self->TicketObj->FirstCustomFieldValue('CI Valid Till');
my $date2=$self->TicketObj->FirstCustomFieldValue('Date In Gabriel');
my($mm1,$dd1,$yyyy1) = split /\//, $date1;
my($mm2,$dd2,$yyyy2) = split /\//, $date2;
my $duedate = $yyyy1."-".$mm1."-".$dd1." 00:00:00";
$self->TicketObj->SetDue( $duedate->ISO);
return 1;


Why is that the SetDue isnt working? Any help?

Regards,
Tony John

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