[rt-users] Database upgrade failing 3.8.4 to 3.8.6

Arends, John jarends at illinois.edu
Mon Nov 23 23:51:46 EST 2009


When upgrading from 3.8.4 to 3.8.6 I'm getting this error when running  
bin/rt-setup-database --dba rt_user --prompt-for-dba-password --action  
upgrade

[Tue Nov 24 04:23:47 2009] [crit]: Can't locate RT/FM.pm in @INC (@INC  
contains: /root/rt-3.8.6/sbin/../local/lib /root/rt-3.8.6/sbin/../lib / 
usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/ 
site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/ 
5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/ 
lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi / 
usr/lib/perl5/5.8.8 .) at /root/rt-3.8.6/sbin/../lib/RT.pm line 627,  
<STDIN> line 4. (/root/rt-3.8.6/sbin/../lib/RT.pm:377)
Can't locate RT/FM.pm in @INC (@INC contains: /root/rt-3.8.6/sbin/../ 
local/lib /root/rt-3.8.6/sbin/../lib /usr/lib/perl5/site_perl/5.8.8/ 
i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/ 
site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi / 
usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/ 
perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at /root/ 
rt-3.8.6/sbin/../lib/RT.pm line 627, <STDIN> line 4.

I have an RT test system that is configured the same as this machine  
and the database upgrade went fine.

I'm making sure to do this inside the rt-3.8.6 directory, and not in / 
opt/rt3 since /opt/rt3 does not have the necessary upgrade files  
inside etc.

Any ideas?



More information about the rt-users mailing list