[rt-users] Database upgrade failing 3.8.4 to 3.8.6

[Kevin Falcone]

On Mon, Nov 23, 2009 at 10:51:46PM -0600, Arends, John wrote:
> When upgrading from 3.8.4 to 3.8.6 I'm getting this error when running  
> bin/rt-setup-database --dba rt_user --prompt-for-dba-password --action  
> upgrade

Try running

/opt/rt3/sbin/rt-setup-database --dba rt_user \
 --prompt-for-dba-password --action upgrade

from within the /root/rt-3.8.6/ directory

When you run 'make upgrade' it should print out the full path to
rt-setup-database as a hint for what to do next.

-kevin

> [Tue Nov 24 04:23:47 2009] [crit]: Can't locate RT/FM.pm in @INC (@INC  
> contains: /root/rt-3.8.6/sbin/../local/lib /root/rt-3.8.6/sbin/../lib / 
> usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/ 
> site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/ 
> 5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/ 
> lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi / 
> usr/lib/perl5/5.8.8 .) at /root/rt-3.8.6/sbin/../lib/RT.pm line 627,  
> <STDIN> line 4. (/root/rt-3.8.6/sbin/../lib/RT.pm:377)
> Can't locate RT/FM.pm in @INC (@INC contains: /root/rt-3.8.6/sbin/../ 
> local/lib /root/rt-3.8.6/sbin/../lib /usr/lib/perl5/site_perl/5.8.8/ 
> i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/ 
> site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi / 
> usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/ 
> perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at /root/ 
> rt-3.8.6/sbin/../lib/RT.pm line 627, <STDIN> line 4.
> 
> I have an RT test system that is configured the same as this machine  
> and the database upgrade went fine.
> 
> I'm making sure to do this inside the rt-3.8.6 directory, and not in / 
> opt/rt3 since /opt/rt3 does not have the necessary upgrade files  
> inside etc.
> 
> Any ideas?
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