[rt-users] Customfields question

Richard Pijnenburg Richard at widexs.nl
Wed Nov 25 04:46:18 EST 2009


Hi Emmanuel,

I found that file yeah.
It's only unclear what code I need to make the filter for it.
Unfortunate my coding experience is more in php then perl :-)

Met vriendelijke groet / With kind regards,

Richard Pijnenburg 


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Emmanuel
Lacour
Sent: Wednesday, November 25, 2009 10:42 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Customfields question

On Wed, Nov 25, 2009 at 10:18:41AM +0100, Richard Pijnenburg wrote:
> Hi Emmanuel,
> 
> That is correct.
> The only problem is:
> 1. The customer must be able to fill in the customfield with ticket
> creation.
> 2. The customer may view the value of the customfield when viewing the
> ticket.
> 3. the customer may _not_ see the link.
> 

ok, then you have to modify: share/html/Elements/ShowCustomFields

look for test on $linked.

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