[rt-users] Customfields question

[Emmanuel Lacour]

On Wed, Nov 25, 2009 at 10:18:41AM +0100, Richard Pijnenburg wrote:
> Hi Emmanuel,
> 
> That is correct.
> The only problem is:
> 1. The customer must be able to fill in the customfield with ticket
> creation.
> 2. The customer may view the value of the customfield when viewing the
> ticket.
> 3. the customer may _not_ see the link.
> 

ok, then you have to modify: share/html/Elements/ShowCustomFields

look for test on $linked.