[rt-users] Pruning email responses

[Robert Nesius]

The environment I'm about to roll out RT into is pretty much 100%
Outlook/Exchange.  Something I'm noticing is that when I respond to a ticket
via email, not only is my response included, but the entire thread
underneath it.  I'd like to RT to drop everything beginning from the pattern
of:

/^----- Original Message ----- .*/


  I'm having a hard time tracking down where exactly to do this trimming...
I figured out rt-mailgate is just feeding a parsed mime object to the
server, so somewhere in the server code that handles responses I'd need to
prune that.   I can't imagine I'm the first person to want this, but I can't
find an extension or config option.  Can someone point me in the right
direction - either to the correct area in the source to consider, or to docs
about config options I'm missed?

Thanks in advance.

-Rob
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