[rt-users] QuickSearch Too Slow - rt-3.6.0

[Umasankar Pandurangan]

Thanks, Jesse. 

Just wanted to check if there are any ways to optimize it that I am not aware of.

Indeed, we are planning to migrate it to a dual quad core, 4GB RAM server soon. I will also upgrade RT to the most recent version then. 

----- Original Message -----
From: Jesse Vincent <jesse at bestpractical.com>
To: Umasankar Pandurangan
Cc: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
Sent: Wed Nov 25 22:42:06 2009
Subject: Re: [rt-users] QuickSearch Too Slow - rt-3.6.0




On Tue 24.Nov'09 at 13:01:39 +0530, Umasankar Pandurangan wrote:
> Hi,
> 
>  
> 
> I am using RT v3.6.0 on RHEL AS 3 with Oracle 9i as the back-end database on a Pentium server with 1GB of RAM. This RT instance is hosting two business
> applications and there are close to 1200 queues on it.

RT 3.6.0 is over 3 years old. We've made many, many performance
improvements in the sixteen releases since then. Coming up to a recent RT
is the right first step.  Additionally, if you folks have 1200 queues,
I suspect you'll get a LOT of utility out of upgrading to a more recent
server with more RAM than a $200 netbook.