[rt-users] QuickSearchSummary

[Alexandre PIASER]

Thanks a lot.
It works fine.

Alex


Emmanuel Lacour a écrit :
> On Mon, Oct 05, 2009 at 04:46:32PM +0200, Alexandre PIASER wrote:
>   
>> Hello,
>>
>> I use rt 3.8.2 and I need help.
>> I want to display the status resolved on the quickshearchsummary.
>>
>> Example:
>> Queue        New    Open    Resolved
>> Support        5          10            2
>> IT                3           5             4
>>
>>     
>
> You have to copy share/html/Elements/Quicksearch to local/html/Elements,
> then modify this one to add "resolved" status as it use only
> ActiveStatuses by default.
> then clear your mason cache (rm -rf ..../var/masonf_data/obj) and
> restart your webserver.
>
> Adding the following line at end of file (before </%INIT>) should to the
> trick:
>
> push @conditions, { cond => "Status = 'resolved'", name => loc('resolved') };
>
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