[rt-users] Creating tickets from email without creating new users but still able to reply to originating address

[Steve Scaffidi]

I now have got this working successfully, and I believe it was
accomplished in as clean, flexible, and functional a manner as
possible.

For anybody who is interested in what I was asking about in this
thread, I've begun documenting what I've done in the wiki here:

http://wiki.bestpractical.com/view/NoCreateUserOnEmailTicketCreate

I haven't finished the article (I still need to paste in code, and
possibly explain how it works) but I will RSN.

Feel free to reply with questions, comments, and suggestions :)

-- 
-- Steve Scaffidi <stephen at scaffidi.net>