[rt-users] Apache Failed while Restarting - Request Tracker

[Arun Balaji]

Hello Experts

Please help me to proceed further steps in RT.  I am a newbie  in RT.

I am using RT3 in RHEL5. here with i am sending my files and log details.

[Fri Oct 09 15:10:40 2009] [error] Can't locate Extension/QuickDelete.pm in
@INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/bin/../lib
/usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7
/usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5
/usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl/5.8.7
/usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5
/usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi
/usr/lib/perl5/5.8.8 . /etc/httpd) at /opt/rt3/bin/../lib/RT.pm line
627.\nCompilation failed in require at (eval 2) line 1.\n
[Fri Oct 09 15:10:40 2009] [error] Can't load Perl file: /opt/rt3/bin/
webmux.pl for server 192.168.1.2:0, exiting...

-----------------------------------------------------------------------------------------------------------------
This is httpd.conf file

<Directory /opt/rt3/share/html>
  Options FollowSymLinks ExecCGI
  AllowOverride None
</Directory>

<VirtualHost 192.168.1.2>
ServerName 192.168.1.2
 DocumentRoot /opt/rt3/share/html
AddDefaultCharset UTF-8
PerlModule Apache2 Apache::compat
PerlModule Apache::DBI
PerlRequire /opt/rt3/bin/webmux.pl
<Location /rt>
    RedirectMatch permanent (.*)/$ $1/index.html
    SetHandler perl-script
    PerlHandler RT::Mason
</Location>
</VirtualHost>
---------------------
This is /opt/rt3/etc/SiteConfig.pm file

Set($rtname, 'rt3');
#Set($Organization, 'example.org');
#Set($CorrespondAddress , 'support at example.org');
#Set($CommentAddress , 'support-comment at example.org');
#Set($Timezone , ‘GMT’); # obviously choose what suits you

# THE DATABASE:

Set($DatabaseType, 'mysql'); # e.g. Pg or mysql

# These are the settings we used above when creating the RT database,
# you MUST set these to what you chose in the section above.

Set($DatabaseUser , 'rt');
Set($DatabasePassword , 'semansys');
Set($DatabaseName , 'rt3'); # Ensure this is set to rt3!

# THE WEBSERVER:

Set($WebPath , '/opt/rt3/share/html/');
Set($WebBaseURL , 'http://192.168.1.2');

Set(@Plugins,(qw(Extension::QuickDelete RT::FM)))

---------------------------------------------------------------------------------------

Please help me to solve the issue.


Regards
Arun Balaji.L
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