[rt-users] Approval notification

[Kevin Falcone]

On Wed, Oct 14, 2009 at 02:43:22PM -0400, Mathieu Longtin wrote:
> Hello,
> 
> I set up a "Create Tickets" script, and the approval ticket is created, but
> no emails is ever sent to the approvers.

I bounced your mail into the bug tracker and asked the developer
responsible for the code to comment.

-kevin

> I tracked down in RT::Approval::Rule::NewPending, in commit, this code:
> 
>     # first txn entry of the approval ticket
>     local $self->{TransactionObj} = $to;
>     $self->RunScripAction('Notify Owner', 'New Pending Approval', @_);
> 
>     return;
> 
>     # this generates more correct content of the message, but not sure
>     # if ccmessageto is the right way to do this.
>     my $template = $self->GetTemplate('New Pending Approval',
>                                       TicketObj => $top,
>                                       TransactionObj => $to)
>         or return;
> 
> 
> Was the "return" in the middle left there by mistake? No email is ever sent
> since there is no owner, just a few AdminCC.
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