[rt-users] add requestor name in Templates

[Kevin Falcone]

On Mon, Oct 19, 2009 at 11:04:18AM +0200, Anne Fradin wrote:
> Hi,
> I'm using RT 3.8.4 on Debian Lenny 
> 
> I would like to add the requestor name in my autoreply template
> 
> When I try to add : 
> 	{$Ticket->Requestors->UsersObj->First->RealName}
> the scrips isn't executed

You should have errors in your log
And you probably just want $Requestor->RealName,
check docs/templates.pod in the tarball for the variables that are
set in a template.

-kevin
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