[rt-users] RT::Authen::ExternalAuth error

Mike Peachey mike.peachey at jennic.com
Wed Sep 2 17:55:41 EDT 2009


Ben wrote:
> Hi, All,
>  
> I have errors with RT 3.6.5 and RT-Authen-ExternalAuth-0.05 on my centos 
> box.
> following are error messages:
> [Tue Sep  1 23:39:32 2009] [critical]: RT::User::_GetBoundLdapObj Can't 
> bind: LDAP_INVALID_DN_SYNTAX 34 
> (/usr/local/lib/rt3/lib/RT/User_Vendor.pm:1056)
> [Tue Sep  1 23:39:32 2009] [critical]: RT::User::_GetBoundLdapObj Can't 
> bind: LDAP_INVALID_DN_SYNTAX 34 

The error is clear. You cannot bind to the server (Can't bind). The 
reason is that the username's DN Syntax is invalid 
(LDAP_INVALID_DN_SYNTAX 34).

Use the valid DN Syntax for your LDAP server:

> 'user'                      =>  'rt3',
 > 'user'                      =>  'cn=rt3,ou=People,dc=smith,dc=com',

-- 
Kind Regards,

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Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
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