[rt-users] RT::Authen::ExternalAuth error

Ben uyhis at yahoo.com
Wed Sep 2 19:09:17 EDT 2009


Thanks, Mike.
 
This solves part of my problems, but you gave me the direction to make it work.
 
Regards,

Ben

--- On Wed, 9/2/09, Mike Peachey <mike.peachey at jennic.com> wrote:


From: Mike Peachey <mike.peachey at jennic.com>
Subject: Re: [rt-users] RT::Authen::ExternalAuth error
To: "Ben" <uyhis at yahoo.com>, rt-users at lists.bestpractical.com
Date: Wednesday, September 2, 2009, 4:55 PM


Ben wrote:
> Hi, All,
>  I have errors with RT 3.6.5 and RT-Authen-ExternalAuth-0.05 on my centos box.
> following are error messages:
> [Tue Sep  1 23:39:32 2009] [critical]: RT::User::_GetBoundLdapObj Can't bind: LDAP_INVALID_DN_SYNTAX 34 (/usr/local/lib/rt3/lib/RT/User_Vendor.pm:1056)
> [Tue Sep  1 23:39:32 2009] [critical]: RT::User::_GetBoundLdapObj Can't bind: LDAP_INVALID_DN_SYNTAX 34 

The error is clear. You cannot bind to the server (Can't bind). The reason is that the username's DN Syntax is invalid (LDAP_INVALID_DN_SYNTAX 34).

Use the valid DN Syntax for your LDAP server:

> 'user'                      =>  'rt3',
> 'user'                      =>  'cn=rt3,ou=People,dc=smith,dc=com',

-- Kind Regards,

__________________________________________________

Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
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http://www.jennic.com
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