[rt-users] Problems with rt-shredder / rt-validator

[Kevin Falcone]

On Thu, Sep 10, 2009 at 10:35:20AM +0200, Sven Sternberger wrote:
> I try to erease an old tickets from our RT, but this fails with the 
> message "Couldn't wipeout object: Can't call method "IsLocal" on an 
> undefined value at /opt/rt3/sbin/../lib/RT/URI.pm line 249, <STDIN> line
> 1."
> 
> I tried rt-validator. But this don't help, the ticket can't be 
> wipeout afterwards. *
> 
> If I try to open the ticket in the Web-UI, the Link-Box is missing
> instead there is the message Can't call method "Object" on an undefined
> value at /opt/rt3/bin/../lib/RT/URI.pm line 232"
> 
> I found one record in the Links table which referenced this ticket
> (as LocalBase). I deleted this record, but the problem remains. *
> 
> (* on a test machine, with copy of the production data)
> 
> Any ideas what I can do to repair the DB?

Did you search LocalTarget and LocalBase, or just LocalBase?

It might be instructive to see the deleted link record, but if the
error still shows up it implies that there is still a Link hiding.

-kevin