[rt-users] Creating tickets from mails without usercreation

[Jerrad Pierce]

> I see.  This leads me to another question: How do I delete a user?
Within the user's profile you can disable it so that it does not accessible.

If you want to wipe the user from existence you have to twiddle the db
via Shredder in Admin>Tools. it's a powerful tool though, be sure to
heed what
documentation is available. Also check the wiki.

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