[rt-users] Apache Error after installation of RT3.6

[prabhat]

Hi All

I have installed request-tracker3.6 from ubuntu repository and not able 
to create ticket through mail. And getting this error in apache:

[Sun Sep 13 11:57:15 2009] [error] [client 127.0.1.1] client denied by 
server configuration: 
/usr/share/request-tracker3.6/html/REST/1.0/NoAuth/mail-gateway

My /etc/postfix/aliases configuration is as follows

finance-query: "|/usr/bin/rt-mailgate-3.6 --queue 'finance-query' 
--action correspond --url http://finance-rt.india.tejasnetworks.com/rt/"
finance-query-comment: "|/usr/bin/rt-mailgate-3.6 --queue 
'finance-query' --action comment --url 
http://finance-rt.india.tejasnetworks.com/rt/"

and checked Permission of 
/usr/share/request-tracker3.6/html/REST/1.0/NoAuth/mail-gateway is 
www-data:www-data and apache configuration is as below:

<Location /rt/REST/1.0/NoAuth>
  RewriteEngine On
  RedirectMatch permanent (.*)/$ $1/index.html
  AddDefaultCharset UTF-8
  SetHandler perl-script
  PerlHandler RT::Mason
  Order Allow,Deny
  Allow from 127.0.0.0/255.0.0.0
</Location>
Include "/etc/request-tracker3.6/apache2-modperl2.conf"
RedirectMatch ^/$ /rt/

Does anyone have any idea what is wrong ?


Thanks in advance
Prabhat