[rt-users] How to allow 2 self service users to see each others tickets

[Jet Wilda]

Hi,

    We have RT 3.8.2 running with external users using the self service 
interface.  However some of those external users are from the same 
company and would like to be able to see and modify each others 
tickets.  I thought that I could create a group and put them both in it, 
however that doesn't seem to work.  So my question is, how do you allow 
to users that only have self service access to see and modify each 
others tickets?  Thanks in advance for any and all help.

Thanks,
~Jet