[rt-users] How to allow 2 self service users to see each others tickets

[Jet Wilda]

I'm guessing that this either can not be done or no one knows how to do 
it. 


Jet Wilda wrote:
> Hi,
>
>     We have RT 3.8.2 running with external users using the self service 
> interface.  However some of those external users are from the same 
> company and would like to be able to see and modify each others 
> tickets.  I thought that I could create a group and put them both in it, 
> however that doesn't seem to work.  So my question is, how do you allow 
> to users that only have self service access to see and modify each 
> others tickets?  Thanks in advance for any and all help.
>
> Thanks,
> ~Jet
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