[rt-users] Recommended approach for scripted setup of canned searches, etc?

[Kevin Falcone]

On Fri, Sep 18, 2009 at 01:35:58PM +0100, jan.grant at bristol.ac.uk wrote:
> I'm looking to try to capture and run as much configuration from the 
> command-line as possible for RT rollout.
> 
> One of the things I'd like to be able to do is to pre-prepare some 
> group-visible saved searches; and, ideally, to do a bit of setup on a 
> user's default home page to run these and show their results.
> 
> The "rt" script tool can't deal with saved searches as of 3.8.4. Is there 
> a plugin that'll teach it how to?
> 
> Alternatively, can the rt-setup-database tool be used to do an incremental 
> update to RT's state after installing the stock initialdata?

You want rt-setup-database --action insert
Look at RTIR for a rather extensive intialdata file

-kevin