[rt-users] Multiuser Approvals

[Jesse Vincent]

On Fri, Sep 18, 2009 at 05:24:24PM -0700, Jeff Scheller wrote:
> I am looking to implement a change control process which will require the approval from any 2 of a group of 3 individuals in order to be completed.  Seems there is a bunch of scrips out there which allow multistage serial approvals but nothing which requires  X number of people in a certain group to approve.
> 
> The only thing I can think of doing is some kind of nested approval process where:
> 
> Initial request comes in and approval ticket goes to a group containing user1, user2 and user3.
> If user1 approves make new approval ticket for group containing user2 and user3
> If user2 approves make new approval ticker for group containing user1 and user3
> If user3 approves make new approval ticket for group containing user1 and user2
> 
> If someone has a better solution or better yet a pre-written scrip that would do this it would really help.  Any thoughts?

It sounds like you'd want a custom scrip which, on any approval looks to
see if there are now the right number of approvals and resolves the
third approval ticket (or unlinks it) and marks the initial ticket as
approved.

> Jeffrey Scheller